Our Privacy Policy

WHO WE ARE:

Lynne Taylor, trading as a self-employed individual business in the name of Organic Ceramics. Our website is https://organic-ceramics.co.uk. Our postal address is 29 Manor Park Road, Glossop SK13 7SQ.

If you have any questions about our Privacy policy or website please get in touch by email via handmadeorganicceramics@gmail.com.

WHAT PERSONAL DATA WE COLLECT AND WHY:

When you browse our website, contact us by telephone, email, through social media, sign up for our newsletter, marketing, promotions or for any other reason, or when placing an order for products, we may collect some or all of the following from you: full name, delivery / billing address, email address and telephone number.

DATA SHARED WITH US IS USED:

To process your order and fulfill delivery of handmade ceramic products you have requested, keep you informed of special offers, send you marketing and promotional information and advise you of events we may be taking part in. Contact with you may be through email, post, social media or by telephone.

When you place an order for handmade ceramic, or when entering your personal data on our website or social media platforms, you give us consent to send you promotional and marketing information. You may unsubscribe from our mailing list at any point and we will then no longer send you any communications.

If you have placed an order with us then unsubscribe before the order is fully processed, by placing the order you are giving consent to use your personal data until that order is completely fulfilled. That includes contacting you directly to ensure the order has been received, and delivered and any follow up communications necessary to ensure satisfactory customer service.

WHO WE SHARE YOUR DATA WITH:

We enlist the services of external companies and suppliers to enable our business to operate and provide you with products you wish to purchase. Your data will only be shared with them under our instructions. For delivery we may use Royal Mail, DPD or Hermes, or other providers in order to meet your delivery expectations. If we use Delivery Services other than those listed here we will endeavor to consult with you beforehand.

Any external suppliers or companies we enlist all have their own privacy policies which are are entitled to read.